I had a disappointing experience with recruiter Elliott Freise during the interview process for a Management Trainee role. Elliott called from a number that was flagged as spam by my phone, so I returned the call within a minute. We briefly spoke, but she ended the interview abruptly—less than five minutes in. What was especially off-putting was receiving a voicemail afterward accusing me of missing the call entirely, despite the fact that we had just spoken. This kind of miscommunication, coupled with the accusatory tone, made the interaction feel rushed and dismissive. Recruiters are the first impression of a company, and professionalism and basic customer service skills are essential. Unfortunately, this experience left me feeling misunderstood and disrespected. I hope the company takes feedback like this seriously, as it reflects on the overall candidate experience and company reputation.