Le processus a pris 4 semaines. J'ai passé un entretien chez Enterprise Mobility (New York, NY) en mars 2010
Entretien
Interviewed with about 5 managers. starting with HR, then branch manager, area manager (2), regional managers. Questions were generally the same behavior style questions about how you will deal with clients to make experience worthwhile , generating sales, referrals, disputes, conflicts. Team work questions and B2B experience questions. They will ask you to give examples and you will be repeating yourself so I would suggest practicing sounding authentic and energetic.
Questions d'entretien [1]
Question 1
How would you settle a billing dispute? Usually clients rent a car with an "open" bill like a hotel, your credit card is held but not charged if you incur expenses. when the client returns they have an idea of what their bill should be but for some reason its much more , what do you do?
J'ai passé un entretien chez Enterprise Mobility (Toronto, ON)
Entretien
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Questions d'entretien [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person