J'ai postulé en personne. Le processus a pris 3 semaines. J'ai passé un entretien chez Embassy Suites
Offre acceptée
Expérience positive
Entretien moyen
Candidature
J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Embassy Suites (Chicago, IL) en juin 2011
Entretien
Interviewing with Embassy Suites Lakefront- Hilton was a typical interview.- Met with HR director for 1st interview and then met with my supervisor. Once I made it through the first round, I was asked to take a drug test and background testing. Once I passed, I was asked to come in for 2nd interview in which they offered me the position.
Questions d'entretien [1]
Question 1
Asked an example of a tough customer service issue and how you handled it.
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Embassy Suites
Entretien
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Questions d'entretien [1]
Question 1
Basic interview questions about my resume and experience
J'ai postulé en ligne. J'ai passé un entretien chez Embassy Suites
Entretien
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
