J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 3 jours. J'ai passé un entretien chez Embassy Suites (Kissimmee, FL) en nov. 2013
Entretien
Multiple interviews and a drug test. Most interview questions were situation based and "tell me about a time when". There was one interview with the Front Desk Manager, one interview with Human Resources, and one interview with the Assistant GM with a walk through.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult customer and how did you overcome it?
J'ai postulé en personne. Le processus a pris 3 semaines. J'ai passé un entretien chez Embassy Suites
Entretien
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Embassy Suites
Entretien
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Questions d'entretien [1]
Question 1
Basic interview questions about my resume and experience
J'ai postulé en ligne. J'ai passé un entretien chez Embassy Suites
Entretien
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
