J'ai postulé en ligne. J'ai passé un entretien chez EDF (Sunderland, North East England, England)
Entretien
Straight forward quick process asked about my self and customer service experience I had quick and easy process Few tests you had to complete that were preeey straight forward aswell
Questions d'entretien [1]
Question 1
Describe your self when have u give good customer service
J'ai passé un entretien chez EDF (Sunderland, North East England, England)
Entretien
Competency based questions, scenarios surrounding difficult customers and how to manage workload. Very straightforward process and heard back the same day. However start date was over a month after interview.
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez EDF (Birmingham, Angleterre) en janv. 2022
Entretien
The interview was a Competency-based used STAR assessment process matrix. The two-person panel, team leader and sales manager. The interview period was approx. for 1 hour. The interviewer is receptive and welcoming, the interview was around organization soft skills and meeting project goals and K.P.I's .
Questions d'entretien [1]
Question 1
Please provide an example of a time when you provided excellent customer service.
