The interview process consisted of multiple phone/video screens and then an assignment that would be presented during the interview. After spending a significant amount of time on the process and assignment, I was ghosted after multiple follow-ups.

Initial stage included an interview with a member of their recruiting team, stage 2 included an interview with a senior member of their Customer success team, there were further stages I did not make it through

Incredible interview process from the first interview with HR to the hiring managers and final case study. Every step along the process was clearly described at the beginning. Feedback was always provided in the end. The questions asked during all interviews were on the spot and focused an assessing a CSM properly. I really loved the energy and flexibility from everyone The case study took me some time to prepare, given that it's not the easiest product, but the jury was flexible and understanding and made the experience hassle free. Really positive experience!