The DocuSign recruiter reached out to me, based on my LinkedIn profile and status, for a senior role in the Customer Success team. It took 4 painful weeks or longer to actually talk to him. When reaching out, asked me about my availability with a sense of urgency, which I very quickly sent back to him: with lots of flexibility on my calendar. No reply. More than a week later, the same. 'What's your availability next couple of days?' I shared, and I haven't heard back for more than a week. A couple of follow-ups later from me via Linkedin he wanted to talk to me again, a third attempt. Same thing. I proposed dates and time, this time though I heard back after few days: he asked me for a call within 2h (!) of his response. As I couldn't make it, we once again deferred. It was 5+ weeks of lots of frustration until we finally spoke. That didn't go well, some sort of strange vibration during the call, I had the feeling he didn't really want to talk to me at all. Either way, as a next steps he suggested that I'd elaborate on my profile and expectations for a future role in a mail, which I've done right after the call. I have never received as much as an acknowledgment of my mail. By this time, I had taken DocuSign off my list of target companies already. This was the most frustrating and unprofessional interview experience I have had. Maybe because the recruiter joined DocuSign only 6 months earlier and didn't know about his company? My experience with his former employer was much better :) And as a result of this process, every time that I sign a form with DocuSign no, I think of this very poor experience. It says much about the value of Customer Service, and how this includes the discipline of recruiting.