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      Entretien pour Technical Support Analyst

      21 mai 2026
      Candidat à l'entretien anonyme
      Toronto, ON

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Analyst chez Docebo

      Entretien pour Technical Support Analyst

      11 sept. 2025
      Candidat à l'entretien anonyme
      Atlanta, GA
      Aucune offre
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Docebo (Toronto, ON) en avr. 2026

      Entretien

      I interviewed at Docebo (In Toronto). The process took 3-4 weeks. There was first an introductory call and then 2 back to back interviews where they asked some questions that were based off the STAR method.

      Questions d'entretien [1]

      Question 1

      Tell me about a time where you had to deliver bad news to a colleague.
      Répondre à cette question
      avatar
      Réponse de Docebo
      2w
      Thank you for taking the time to share your interview experience with us. We’re so pleased to hear that you had a positive experience overall. Building exceptional talent within our Technical Support teams is incredibly important to us as we continue to focus on delivering the best possible experience for our customers. We truly value the insights and perspectives our candidates bring throughout the interview process. Thank you again for your interest in Docebo - we appreciate the time and effort you invested in getting to know our team.
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Docebo (Atlanta, GA) en sept. 2025

      Entretien

      I did three interviews. The first video interview was with a sourcing Analyst / Recruiter for 30 minutes. Then, I did an hour back to back interviews with two technical support analyst managers. The next day after the final interview I noticed they reposted the job on LinkedIn. I contacted the HRBP two days later for a status update and was advised that they selected another candidate.

      Questions d'entretien [1]

      Question 1

      Why Docebo? Several STAR questions.
      Répondre à cette question
      avatar
      Réponse de Docebo
      2mo
      Thank you for taking the time to share your feedback regarding your interview for the Technical Support Analyst position in Atlanta. We appreciate the effort you put into the three stages of our process, and we are glad to hear you had a positive interaction with our sourcing and management teams. Our goal is always to provide a transparent and respectful experience for every candidate we meet. While our selection process is highly competitive and we sometimes move forward with other candidates who closely align with our current needs, we truly value the insights you shared during your STAR interviews. We are always looking for great talent, and we wish you the very best in your career search and future professional endeavors.

      Entretien pour Technical Support Analyst

      18 juil. 2024
      Candidat à l'entretien anonyme
      Toronto, ON
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Docebo (Toronto, ON) en juil. 2024

      Entretien

      If their superiors can't even show up on time for an interview, what can you expect from the rest of the company? This disorganized and disrespectful process is a clear indicator of how they operate. I went through a disorganized and frustrating interview process. After waiting two hours for a no-show supervisor in my final round, they rescheduled the interview, only to have me speak with the same team lead from the second round. The team lead mentioned he couldn't interview me again and said they'd reschedule with another manager. Instead, I received a rejection email the next day. This entire ordeal dragged on for about 20 days, reflecting poorly on their hiring process.

      Questions d'entretien [1]

      Question 1

      Basic Behavioural Questions from Previous jobs
      Répondre à cette question
      1
      avatar
      Réponse de Docebo
      1y
      Thank you for your honest feedback and providing us with your experience while interviewing with us. We apologize. As a global company, we are constantly looking for ways to improve our interview processes. We will be sure to escalate this to the appropriate person. Thank you again.