J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Dlocal (Brazil) en août 2025
Entretien
The process was super fast! All the interviews were pretty good, a lot of good explanation about the job position, the company, where they are today and what are the goals + expectations. The case was complex and difficult, but well explained and with all the data that I need to accomplish the results. I did 4 interviews: With HR, with the Head of CSM and Senior CSM, case with the SVP and Head of CSM and a last round of cultural fit. I had a great experience!
Questions d'entretien [1]
Question 1
How do you manage a crisis situation where the customer proves that they lost a lot of money due to an error on the platform?
Why join dLocal?
What do you believe is the most important skill for a CSM?
J'ai postulé via un recruteur. Le processus a pris 7 semaines. J'ai passé un entretien chez Dlocal (São Paulo, ) en avr. 2021
Entretien
The process involved many interviews, with a lot of different people, from multiple countries. They were all really gentle, asked about previous experiences and how I am as a person, to get to know if my culture fits with dLocal's culture.
