First, I called about my interest in procuring a position with the company in a different department than for what I ended up being hired. They put me in touch with a Manager and she told me to fill out the application online on dillards.com, which I did. I followed up a few days later and asked to speak to the same Manager. I was granted an in person interview. It was successful, and then I was hired for a different department than what I had originally had in mind, but that was okay. I just wanted to get my foot in the door. I was scheduled for in person Training, which was a general overview. There were 9 of us in my Training Class which was paid. Training was several hours a day for at least a week. Then when I started in the Shoe Department, there were specific Shoe Department training courses that were on the computer and my Manager in Shoes was excellent and she had a prepared folder of info for me, too. Unfortunately, she no longer works there.