J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Digital Federal Credit Union (Lowell, MA) en sept. 2018
Entretien
I applied online through the DCU website, and received an invitation for a video interview the next day. After completing the video interview, I received a phone call the next day asking me to come in for an in-person interview. The interview itself was very easy, the interviewers were not intimidating at all, very down to earth. I was asked similar questions that I was asked during the video interview and was told to sit down with an Information Center Specialist for 10 minutes to get an idea of what the job is like. The next day I received an email asking me to provide at least 3 references and once all the information was put in, the references were send out a questionnaire email with where the reference had to rate me on a scale from 1 to 7 as well as write down my top 3 strengths and my top 3 things I should improve on. Once the references completed the questionnaires, I was contacted the next day and was told that I got the position and was told that my training would start in 2 weeks.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Digital Federal Credit Union (Thornton, NH) en mai 2022
Entretien
A video interview, maybe 30 min or so. Very laid back and comfortable, while still discussing important aspects of the job, my feelings towards them, what experiences lead me to believe I'd be a good fit.
J'ai passé un entretien chez Digital Federal Credit Union
Entretien
it was on the phone for 2 rounds because of quarantine. to me i did not like it that way because i feel like being in person is much better. the first interview i had to record myself answering questions and the second interview i had with an actual person.
Questions d'entretien [1]
Question 1
if you have a disgruntled member how would you handle that situation?
J'ai postulé via une agence de recrutement. Le processus a pris 1 semaine. J'ai passé un entretien chez Digital Federal Credit Union en déc. 2020
Entretien
I was arranged to speak about my background, experience with working remotely, and experience with managing angry clients and difficult senarios. I drew on my experience working in the social work field since I have no background in customer service. There was a phone screening with a recruiter and then an interview.