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      Delta Air Lines

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      Recherches associées: Avis sur Delta Air Lines | Offres d’emploi chez Delta Air Lines | Salaires chez Delta Air Lines | Avantages sociaux chez Delta Air Lines
      Entretiens chez Delta Air LinesEntretiens d’embauche pour Customer Service Agent (Ready Reserve) chez Delta Air LinesEntretien chez Delta Air Lines


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      Entretien pour Customer Service Agent (Ready Reserve)

      19 janv. 2016
      Employé (anonyme)
      Flushing, NY

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Agent (Ready Reserve) chez Delta Air Lines

      Entretien pour Customer Service Agent (Ready Reserve)

      11 févr. 2022
      Employé (anonyme)
      Cincinnati, OH
      Offre acceptée
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (Flushing, NY) en mai 2015

      Entretien

      I applied online for the position back in February of 2015. I received a phone call March 1st and was approached to participate in an phone interview. Everything went well and I was informed that I would hear from my own personal recruiter at a later date to follow up with an in person group interview. Due to an accident with the airline company and their own investigation.. The interview process was put on hold for about 2 months. The group interview itself was a positive experience. We were given free merchandise with the company's logo and were sent to sit in a conference room. With a group of 8 other candidates we were met with current agents and representatives of the company who told us nothing but great things of what to expect and what not to expect. A slideshow of over 3 videos were on hand to give us more of an in depth look at the company's legacy and what was meant for us to achieve if a job offer was given. After the group interview we were then sent down to the hiring office to have one on one interviews with the hiring team. All questions in the one on one session had to be answered in a 5 point response.

      Questions d'entretien [1]

      Question 1

      Name a time where you dealt with a difficult customer and how did you go about rectifying the situation.
      Répondre à cette question
      1
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Delta Air Lines (Cincinnati, OH)

      Entretien

      2 steps: a video record interview where you get to record yourself answering questions and an in person interview at the airport where you will be working. Post Covid it was done as a group interview but each individual get to present themself.

      Questions d'entretien [1]

      Question 1

      Why do you want to work at delta?
      1 réponse

      Entretien pour Ready Reserve Customer Service Agent

      18 oct. 2019
      Employé (anonyme)
      Austin, TX
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 mois. J'ai passé un entretien chez Delta Air Lines (Austin, TX) en sept. 2019

      Entretien

      Applied for CSA position in May 2019. Got a email and phone call about job Interview in September 2019. Went to interview, got the job offer the same day contingent on Drug test, background screening, fingerprinting and Physical Test. 3 weeks later got a email that everything cleared and a start date. The process from the time I applied until when someone cintacted me for an interview was 4 months Applied 05/2019 Interviewed 09/19 Background Check took 3 weeks which they tell you Start Date 10/19

      Questions d'entretien [1]

      Question 1

      Q: Describe a time at your previous employer where you had to work in a difficult situation. Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results? Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Q:Name a time you had to work in a challenging team environment?
      1 réponse
      2

      Entretien pour Customer Service Agent (Ready Reserve)

      3 avr. 2019
      Employé (anonyme)
      Fayetteville, NC
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines (Fayetteville, NC) en mars 2019

      Entretien

      Multiple phases; initial step was by webcam via app called HireVue. There was a five question interview. Questions are recorded and can be deleted and re-recorded as many times as you would like.

      Questions d'entretien [1]

      Question 1

      Tell about a time rules had to be disregarded.
      Répondre à cette question
      1