J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en sept. 2019
Entretien
After successfully completing the HireVue interview you will attend the group interview and then break out individually to interview with one of the hiring managers where they will ask you a series of questions. Practice answering the questions using the STAR method and try to relate your answers to the role of the job
Questions d'entretien [1]
Question 1
Tell me about a time you had to deal with a difficult customer
When you meet the minimum eligibility requirement and0 your CV gets shortlisted you get an interview call. In an interview, you need to be well behaved and disciplined manner candidate. Everything they notice from your speaking to communication skills your body behaviour while talking
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA) en mars 2021
Entretien
Use the STAR method. Pick one work event and elaborate using this method. Always put safety first. Make sure the safety and the service for the customer is first thought.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer? And how did you turn the situation around.
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Delta Air Lines (Newburgh, NY)
Entretien
We participated in a group interview process with about 15 other people. We were asked to talk about ourselves in front of the group and describe a difficult customer service situation that we had encountered in the past. There was a cut in the middle of the interview and they let about 75% of the group go home before conducting 1 on 1 interviews.
Questions d'entretien [1]
Question 1
Describe a difficult customer service situation and how you handled it.