J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Delta Air Lines
Entretien
I had an employee referral. I applied online and someone called me within 2 weeks. THey asked me for my passport information and then asked if it was a good time to interview. They asked me a couple of scenario questions like (this isn't the exact wordage used), "If a patron had a baby sleeping on the floor in front of them and the seatbelt sign is on. What do you do?", "A child is running up and down the aisle disturbing the other people on the plane. The parents seem don't seem to mind that their child is misbehaving. What do you do?". I can't remember the other two scenarios. They called me back about a week and a half later for a F2F interview.
Questions d'entretien [1]
Question 1
"A Customer asks for a drink but it seems as if he/she has had a little too much to drink. What do you do?"
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
J'ai postulé en personne. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Questions d'entretien [1]
Question 1
tell us about a time you had to deal with a difficult coworker?