Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      Delta Air Lines

      Est-ce votre entreprise ?

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur Delta Air Lines | Offres d’emploi chez Delta Air Lines | Salaires chez Delta Air Lines | Avantages sociaux chez Delta Air Lines
      Entretiens chez Delta Air LinesEntretiens d’embauche pour Customer Experience Specialist chez Delta Air LinesEntretien chez Delta Air Lines


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Experience Specialist

      25 sept. 2017
      Employé (anonyme)
      Dallas, TX

      Autres retours d’entretien d’embauche pour un poste comme Customer Experience Specialist chez Delta Air Lines

      Entretien pour Customer Experience Specialist

      26 août 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez Delta Air Lines

      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Delta Air Lines (Dallas, TX) en sept. 2017

      Entretien

      Sept 5th applied Sept 8th video interview Sept 22nd in person interview Very easy and relaxed interview. It took about 2 and a half hours in total. When you arrive you sit in a room with up to 20 people (mine only had 8). I had on a suit and I was the nicest dressed person in the room. I recommend dressing above business casual. Then a team of about 8 people come in watch you answer 3 questions. What is your name? What does connect mean to you? What would be the first place you would travel? After everyone has gone they play a video over Delta and explain the job and benefits a little more in detail. They then take a 5 minute break to go to the restroom and then you go to another room and wait to be interviewed individually. They can do either a sales call or a 4 question interview first. Either way you will do both. When they are done they will say something about having only completed some of the reviews so far and the will escort those people out. They said they did not receive an offer today but that doesn't mean they won't be able to try again. But luckily if you are in the room you will receive a conditional job offer, given you pass the drug test along with the background check. BE SURE TO BRING THE 2 FORMS OF ID IN CASE YOU DO RECEIVE THE OFFER. It's easier to do it then rather than later.

      Questions d'entretien [7]

      Question 1

      What is your name?
      Répondre à cette question

      Question 2

      What does connect mean to you?
      5 réponse(s)

      Question 3

      Where would be the first place you would fly?
      Répondre à cette question

      Question 4

      Name a time where you had to deal with a difficult customer.
      Répondre à cette question

      Question 5

      Name a time you had to think of a new way to do something.
      Répondre à cette question

      Question 6

      Name a time you had to make a decision.
      Répondre à cette question

      Question 7

      Name a time when you had to deal with a stressful situation.
      Répondre à cette question
      14

      Entretien

      Interview process was very straightforward. Just be yourself be friendly and show them that you are ready to work. It’s going to be a group interview then you will take an assignment, after that If you pass the assignment your get to do a one on one f2f with a hiring manager.

      Questions d'entretien [1]

      Question 1

      What makes your wanna work for our company.
      Répondre à cette question
      1

      Entretien pour Customer Experience Specialist

      17 avr. 2025
      Candidat à l'entretien anonyme
      Singapour
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Delta Air Lines (Singapour)

      Entretien

      The whole process to me was pretty straightforward. Definitely do come slightly earlier before your allocated interview time as you may have to wait before going to the first round of interview–i wouldn’t say it is exactly an interview, but a session where you can interview the staff of delta. Once done, you will then proceed for the proper interview with the relevant manager. They will ask a couple of scenario based questions relating the position. Just be yourself to be honest and answer as closely to what you’ve been asked, as possible.

      Questions d'entretien [1]

      Question 1

      Have you encountered any misunderstandings or disagreements with your colleagues, if so, how did I handled the situation?
      Répondre à cette question

      Entretien pour Customer Experience Specialist

      18 janv. 2024
      Candidat à l'entretien anonyme
      Atlanta, GA
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      Le processus a pris 6 semaines. J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)

      Entretien

      I thought the process was really tedious, and it felt like no one was exactly sure what the end goal was or when it should be completed. It was like they had a goal in mind for the position but were unsure of what that person's skill might have been.

      Questions d'entretien [1]

      Question 1

      They were curious on how my experience could elevate the experience of their top tier customers. But from a large picture way.
      1 réponse