The process began with a message about a senior role. After two weeks of silence, I got an apology about internal changes. Two weeks later, they reconnected. A vague HR call followed, focused on salary, later revealing the role was actually less senior. I was invited to the office for three interviews. The hiring manager was late, unprepared, and spoke for 90% of the time. He even asked if I knew someone I was connected to on LinkedIn — a question that felt intrusive and unprofessional. I completed a detailed home assignment, then was asked to present it live to multiple people without context. HR communication was poor throughout. After my last interview, no one told me the day was over — I left on my own with no wrap-up or follow-up. A disorganized and disappointing process that showed little respect for candidates’ time.

I was initially contacted by a recruiter regarding the CSM role. During our initial conversation, I provided an overview of my background and shared relevant anecdotes to convey my experience and felt the discussion went well. The recruiter mentioned that they'd recommend I move on to the next round, but it would be up to their client, DealHub, to reach out if they thought I could be a good fit. After some follow-up, I was contacted by HR from DealHub for a 45-minute screening. When I went to schedule time on their calendar I realized they were based in Israel and 10+ hours ahead of me. Given the HR representative was based in Israel, I had to schedule the meeting either early in the morning (5am) or late in the evening (11pm). I ultimately booked a meeting with the HR representative for an early morning slot, which I thought went well. They provided information about the next steps, indicating that I would proceed to the next round of interviews. However, to my surprise, I received an email informing me that they had decided to move forward with other candidates. I requested feedback but never received a response. I noticed that DealHub has been trying to fill the CSM role for quite some time and has tweaked the job description multiple times, suggesting that they may not have a clear understanding of what they are looking for. While the product seems promising, I don't have direct experience working with the software myself.