It's a long process but they want to be sure to have the right fit and have long term employees. Had to take two tests that measured intelligence and personality.

I attended an Open House hiring event. Brief interviews with different department heads. Very relaxed atmosphere as this was basically a screening before progressing to the next level . I was instructed to visit two of their communities and spend time with the onsite agents. I can only assume that was also part of the interview process.