1. I was referred by an Employee 2. Took little over 5 weeks to get a call scheduled with the recruiter 3. 1st round 30 mins - Recruiter vetted the profile and said I would be a great fit. 4. 2nd round with hiring manager(who just became a manager a month ago and was operating at this Sr CSE role in the company) 45 mins interview, the manager was clueless for the larger part of the interview, he did not have basic understanding of the technologies used in this space. He seemed happy eith my skills and background and said next round would be with his boss, Sr Manager. 5. 3rd round 45 mins with Sr Manager - basic questions, all answered properly. Indicated they like my profile and look forward to working with me. A week later I get the template "sorry, we do not think you are the right fit for this position" My reason for negative experience: 1. Took far too long for the recruiter call specially when it was via a referral through their employee 2. Round with hiring manager was basically a waste of time as it appeared he wasn't the decision maker nor did he have experience interviewing candidates for this role. 3. I didn't even get to the take home exercise round and wasted nearly 3 hours talking to 3 different people from the company. Clearly their process is inefficient that it took them 3 rounds to tell me my profile was not a match. 4. This appears to be a case of Unconscious Bias. My current job title is Premier Support Engineer. The job description of my current role is exactly same as the Sr Customer Success Engineer role for which I applied. But the moment they heard me say 'I am a Premier Support Engineer', I noticed a slight disappointment on their face the moment they heard the word Support. I am surprised that a manager and a Senior Manager both missed their mark on judging a profile just because the title has 'Support' in it. Positives- Once the recruiter reached out 1st time agter initial delay, there after he was quick to follow with next steps/communication. Both the hiring managers were also well behaved, no arrogance/attitude. I wish I had seen other reviews before applying.

Had two interviews one with a manager and the other with a director. On the 2nd interview, the director seemed having no technical knowledge and after 10 minutes of a very casual conversation said "I have what I need, do you have any questions?" such immature behavior is not expected from a director at this level. It seemed rude and disrespectful and I knew at the time I won't like working with this kind of team.