Overall, it was an average experience. Applied online, handed in my CV digitally and waited a week before they contacted me over my mobile phone for a 'first-stage' interview with one of the Recruitment Officers. That was a brilliant experience and I couldn't have felt more welcomed by the staff, they asked me standard questions that any other interviewer would and fitted in a few other random ones. After being a successful applicant for the first-stage of the interview I then received a call back from a random person - who didn't leave their name - after about 5 days. I then arranged a 'second-interview/assessment' with a person who didn't sound like the most positive of all persons, in which made me feel like I he didn't want to do the interview with me. I went down to the store to complete my second-intervie and honestly, it was probably the worst interview I have ever done, not because I thought - myself - I did 'not okay' with some parts, but the person who interviewed me wasn't the brightest of all employees. In fact he made me feel intimidated when he asked me to go around the shop-floor and ask other employees what it was like on the job. So, I went around asking employees but only got to one of them, the rest...well they seemed to just hide and not do anything so I ended waiting for one of them to finish with a customer - which seemed like ages because I didn't want to interfere with them. After about 5 minutes and still no movement from staff the assessor called me back into the room and then asked me what product I researched - which I didn't have the greatest of all time to do... - so I screwed that one up a little bit but managed to explain the vital services that KnowHow do - in which all employees try to sell - because the only person I managed to speak to was the front desk person at KnowHow who was really nice. At the end of the interview - now here comes the funny part - the person who interviewed me said that he'd call me back after Monday after he's had a decisive meeting with the recruitment officers. Monday, passed and along with it 2 weeks did too and NO call back whatsoever. How rude of them. In fact there wasn't many applicants remaining when I saw the pile he sifted through at the end of the 2nd interview, so why on earth didn't they have 5 minutes to spare to tell me I wasn't successful. So instead I went to call them three times in one day and still they didn't pick up!!!! Ruined my motivational state of getting a job, it felt like a complete waste of time.