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      Crossover for Work

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      Recherches associées: Avis sur Crossover for Work | Offres d’emploi chez Crossover for Work | Salaires chez Crossover for Work | Avantages sociaux chez Crossover for Work
      Entretiens chez Crossover for WorkEntretiens d’embauche pour L1 Customer Support Agent chez Crossover for WorkEntretien chez Crossover for Work


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      Entretien pour L1 Customer Support Agent

      20 sept. 2021
      Candidat à l'entretien anonyme
      Stoke-on-Trent, England

      Autres retours d’entretien d’embauche pour un poste comme L1 Customer Support Agent chez Crossover for Work

      Entretien pour L1 Customer Support Agent

      21 sept. 2021
      Employé (anonyme)
      Nairobi
      Offre acceptée
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Crossover for Work (Stoke-on-Trent, England) en août 2020

      Entretien

      After a series of online proctored tests on English, aptitude and skills assessments. I qualified for the interview stage. I was asked questions based on the previous assessment. The previous assessment was a skill based one where I had to install an application and solve some tickets.

      Questions d'entretien [1]

      Question 1

      What did I find most challenging about the previous task.
      Répondre à cette question
      1
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Crossover for Work (Nairobi) en sept. 2021

      Entretien

      I passed everything and had 47 in CCAT, 100% in everything. Passed their one on one interview! offered me a job that I accepted. I was asked to take another CCAT called proctored CCAT and I was told it's the same. I found out that they are entirely different. IF YOU ARE IN THE PROCESS OF APPLYING FOR JOB HERE, PREPARE FOR A DIFFERENT PCAT!

      Questions d'entretien [1]

      Question 1

      Briefly, tell me about yourself?
      Répondre à cette question
      3

      Entretien pour L1 Customer Support Agent

      20 mars 2021
      Candidat à l'entretien anonyme
      Nairobi
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Crossover for Work (Nairobi) en mars 2021

      Entretien

      The interview process includes a difficult psychometric test with 50 questions that you must answer in 15 minutes, quite a tall order. Preparation, and deep preparation is key if one wants to pass
      1

      Entretien pour L1 Customer Support Agent

      14 janv. 2021
      Employé (anonyme)
      New York, NY
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Crossover for Work (New York, NY) en nov. 2020

      Entretien

      Wow. There's a lot of salt out here in these interview reviews. Most of the people leaving a negative review are doing so because they failed the CCAT. It's like they didn't read that Crossover only hires top talent. But, I guess that's why they fail answering general aptitude questions. That said, the intitial hurdle to jump over, the CCAT, is a little difficult. I'm very sharp and I had a little trouble with it. I didn't answer all the questions, but I still placed in the top 93%. This is the stage where most of the people are cut. You just gotta have the juice, yo. After that, it wasn't all that difficult. I had to install some software and answer questions about how I did it. Some of the questions were about the difficult parts where knowledge is needed to overcome obstacles. Once that part is done, you have to pass an English speaking test. It was super easy. And then you are given some tickets from customers who are experiencing issues with the software you previously installed and you have to submit a reply to them. If you pass allllll those tests, and you do well, you get a face-to-face interview. The face-to-face was pleasant and it was more like a chat to make sure all the expectations are in order and that everything will be a good fit. I'm now a month into their training program after having been hired and I can say that I am glad that I followed through with applying. This is an awesome job if you are living in a poor part of the world.

      Questions d'entretien [1]

      Question 1

      I'm not helping you cheat.
      1 réponse
      11