J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Cox Communications (Phoenix, AZ) en mai 2015
Entretien
You start by applying online only, not in person, and then you're invited to take an assessment online ,followed up by a 15 minute phone call, then in person interview at the corporate office whereby you may be met with anywhere between 1 person to up to 5 people. They are huge fans of having panel interviews whereby each person in the panel will ask a STAR question. They ask about your experience and then do situational, STAR based questions, they then thank you for your time, and I got a phone call from my recruiter that I spoke to over the phone and then job offer 2 weeks later. Some people get hired on the spot, some people wait, in my case I had to wait almost 2.5 weeks to have my offer.
Questions d'entretien [1]
Question 1
give an example of a time you went above and beyond, how you dealt with a poor customer experience, how you saved a customer, how you sold something to someone who said no continually.
J'ai postulé via une autre source. J'ai passé un entretien chez Cox Communications (Chesapeake, VA) en févr. 2026
Entretien
Very energetic as well as self reflecting. This interview was focused on growth within you and the company. Relaxed environment very helpful and friendly. Stern on the production of the company and makes sure all candidates meet qualified requirements.
Questions d'entretien [1]
Question 1
Name a time you had to persuade a customer to purchase an item that they did not want to?
J'ai passé un entretien chez Cox Communications (Las Vegas, NV)
Entretien
Quick and easy.The interview was straightforward and efficient. Questions were clear and relevant, creating a relaxed atmosphere. I appreciated the concise format, making it a smooth and enjoyable experience overall.
Questions d'entretien [1]
Question 1
Describe a time you had to deal with a customer complaint
J'ai postulé en personne. J'ai passé un entretien chez Cox Communications (Phoenix, AZ) en janv. 2023
Entretien
Great place to work for, excellent benefits, lots of room for growth over all an easy interview process, about 2-3 interviews before you get the job, not that stressful of a job!
