J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Cox Communications (Omaha, NE) en oct. 2017
Entretien
Interviewed at main office for tech support position with one of hiring managers. Answered questions in STAR format. Then did a role playing activity. Interview lasted about 45 minutes. The manager was very nice, easy going and straight forward. Received an email the following morning from the Atlanta office with offer letter. Accepted offer, now just waiting on background check and reference check to come back.
Questions d'entretien [1]
Question 1
About 5 behavioral based questions, provided detailed job description, and overview of expectations snd benefits.
J'ai passé un entretien chez Cox Communications (Baton Rouge, LA)
Entretien
One interview and they used the STAR method. It was quick and straightforward. The process took about two weeks. A background and drug test is required. The training was about six weeks.
Questions d'entretien [1]
Question 1
Explain how did you handle your most difficult customer experience
J'ai postulé en ligne. J'ai passé un entretien chez Cox Communications (Wichita, KS) en janv. 2023
Entretien
All star questions and a lot of examples. Look up STAR format questions and you can’t go wrong. Also need sales example and how you would pitch a product to customer.
Questions d'entretien [1]
Question 1
Give an example of when you went above and beyond for a customer
The interview process was great and non stressful. Very relaxed environment as well. The person doing the interview did an amazing job asking questions and even had me role play taking a phone call. Well done.