The interview for the Customer Service Representative position at Connie Health i was asked about my communication skills, empathy, and ability to assist Medicare-eligible clients. I was asked about my home office setup, time management, and experience using digital tools. The interview include scenario-based questions to evaluate how i handle customer concerns, explain health plan options, and work within a team remotely. Strong interpersonal skills, a customer-first mindset, and familiarity with Medicare or health insurance are often key areas of interest.