The interview process was easy and informative. Although, I haven't received a formal rejection letter, found out through a friend an inexperienced personal friend of the CSR Manger actually got the position. The position is over the payment processing team. Sad part is this person did not only fail to meet the basic preferred qualifications on the job posting the only thing that qualified her for the position is having a high school diploma! Now that's sad, looking at who's being handed management position I really don't see this company being long .