Takes forever, must wait month. Long process of waiting for each thing to take place. Take a quiz to get knowledge check and typing. Then 2-3 interviews over phone and computer. Face to Face via webcam. Not a fun process then wait for the training over 2-3 weeks later.

Filled app online...email sent to take assessment test... waiting on response. Think I did well pretty straight forward. Looking for a call back for moving forward with this process. Remember when hired for any customer service job...to try not take it personally. There is ways to de escalate a angry customer... My suggestion is also to do research on the companies you apply for.