I applied for the work at home position on their website, 9 days later I got an email to take assessments their was 4 of them a 2 basic customer service test, 2 typing test , super easy took 30 mins. The next day I got an email from a recruiter to schedule a phone interview, gave her my availability and she called within 15 minutes, the recruiter was so pleasant, knowledgeable and professional. She made me feel so comfortable, she asked about previous job history and why you left the job. Asked if I ever did tech support before. We talked about the job in great detail and hours of operations and pay hourly, after that she moved forward with my process and I got a final interview via webcam with a hiring manger which was scheduled next day. Hiring manger was so pleasant as well, at this point the service they provided was so top notch I wanted this job! She asked me about my office set up and where my router was and if I had a room with a closed door, I said yes. She asked tech questions and how to deal with an irate customer. She said I will hear from someone soon. She was the absolute please A++ to he recruiter and hiring manager. Next day in the morning I got my offer letter Via email. Please experience even if I didn’t get the job.