J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Concentrix en août 2021
Entretien
- It went smoothly.
- Team Leader asked about basic system troubleshooting. - You need to search for basic troubleshooting for system issues before going into the iv
- need to know the gist of working in bpo compny
- try to be open for more questions
Questions d'entretien [1]
Question 1
- tell me about yourself
- talked about past exp
- salary expectation
J'ai passé un entretien chez Concentrix (Regina, SK)
Entretien
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Questions d'entretien [1]
Question 1
How to guide a customer who had issues with device… their device wasn’t powering on
If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
J'ai postulé en ligne. J'ai passé un entretien chez Concentrix (Belleville, ON) en août 2023
Entretien
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process
