J'ai postulé via un recruteur. J'ai passé un entretien chez Concentrix (Alexandrie, ) en févr. 2023
Entretien
The interview process was pretty straightforward and organized. It started with an initial HR screening where they asked about my background, availability, and communication skills. After that, I completed a few assessments, mainly focused on English proficiency and basic customer service scenarios. The final interview was with a supervisor/manager and included situational questions about handling customers, stress, and problem-solving. Overall, the process was smooth, not overly difficult, and focused more on communication and attitude than technical skills.
Questions d'entretien [1]
Question 1
They mainly asked situational questions, especially how I would handle an upset or difficult customer and how I manage stress during calls.
J'ai passé un entretien chez Concentrix (Cape Town)
Entretien
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Questions d'entretien [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
J'ai passé un entretien chez Concentrix (Kentucky, IL)
Entretien
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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