J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Concentrix (Perth, Australie-Occidentale) en oct. 2025
Entretien
Phone interview was scheduled quickly, the Senior Talent Acquisition member was friendly and approachable, the Video Interview was informative, especially the tasks involved. I had the same Senior Talent Acquisition member plus one training and she was also friendly.
Questions d'entretien [1]
Question 1
What can you tell me about yourself, what are your coping strategies.
Received a phone call where they asked several questions, explained the job, and confirmed whether I could provide identification for security checks and verify that I am an Australian citizen.
Initially, there were multiple-choice and written questions in English and about sample customer satisfaction scenarios online. This was followed by a phone interview where I was asked simple questions based on my resume, given information about the working conditions, and explained how to proceed if the process went well. Finally, I had a video interview with the team leader, where detailed questions about the position were asked and dialogues were conducted based on possible scenarios.
Questions d'entretien [1]
Question 1
How would you response if an dissatisfied customers contacts you?
