J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Con Edison (New York, NY) en déc. 2016
Entretien
Very structured interview. The aptitude test was not easy at all. Not because of the content but because of the lack of time. You have to make sure to time yourself properly. I had over 40 people in the room with me. Only 10 of us remained at the end.
Questions d'entretien [1]
Question 1
If you find out one of your coworkers steals supplies what would you do?
J'ai postulé en personne. Le processus a pris 3 semaines. J'ai passé un entretien chez Con Edison (New York, NY)
Entretien
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Questions d'entretien [1]
Question 1
Describe a time you dealt with a difficult customer and what was the outcome?
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Con Edison (Brooklyn, NY) en août 2024
Entretien
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Questions d'entretien [1]
Question 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?
