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      Recherches associées: Avis sur Compass | Offres d’emploi chez Compass | Salaires chez Compass | Avantages sociaux chez Compass
      Entretiens chez CompassEntretiens d’embauche pour Agent Experience Manager chez CompassEntretien chez Compass


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      Entretien pour Agent Experience Manager

      13 nov. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Agent Experience Manager chez Compass

      Entretien pour Agent Experience Manager

      17 avr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience négative
      Entretien moyen
      Entretien difficile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 jours. J'ai passé un entretien chez Compass

      Entretien

      I had a generally mixed experience interviewing with Compass. The initial 30-minute call with the recruiter was positive and straightforward. The recruiter was professional and set clear expectations, which made me feel optimistic about the next steps. However, the interview with two managers during a 1-hour video call was a different experience. I was transparent about my background, explaining that while most of my experience has been in end-to-end project support, where I've played a key role in cross-functional collaboration and attention to detail, I was excited to transition into more client-facing responsibilities. I emphasized my adaptability, noting that while I thrive in detailed, process-driven work, I'm equally ready to step out of my comfort zone when it comes to engaging with clients and driving initiatives forward. Despite positioning myself as someone with a unique skill set that combines both tactical execution and strategic thinking, I felt that the managers were seeking a very specific type of candidate, and my broader, more flexible approach didn't seem to align with their expectations. The questions they asked felt strangely phrased which made the conversation uncomfortable and hard to navigate. It quickly became clear that my experience and approach didn't align with what they had in mind for the role. Additionally, I didn’t feel much of a connection with the managers. If these two were going to be my reporting managers, I didn’t believe it would be a good fit in terms of leadership style or communication. I sent a follow-up thank-you letter after the interview to express my appreciation for the opportunity and reaffirm my interest in the company. Two days later, I received a rejection email from the recruiter, which didn’t come as a surprise given the way the interview had unfolded.

      Questions d'entretien [1]

      Question 1

      One of the managers asked how I would handle a situation if I was feeling introverted and needed to conduct a 1:1 training session with an agent.
      1 réponse

      Candidature

      J'ai passé un entretien chez Compass

      Entretien

      Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.

      Questions d'entretien [2]

      Question 1

      Tell me about a time you went above and beyond a customer?
      Répondre à cette question

      Question 2

      How do you prioritize what you need to get done when multitasking?
      Répondre à cette question

      Entretien pour Agent Experience Manager

      16 juin 2025
      Employé (anonyme)
      Los Angeles, CA
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Compass (Los Angeles, CA)

      Entretien

      Very lengthy process with a lot of behavioral based questions. Be sure to have a base knowledge on real estate and the industry itself. It would also help to have a customer success background.

      Questions d'entretien [1]

      Question 1

      Tell me a time when you had to calm down an upset individual?
      Répondre à cette question

      Entretien pour Agent Experience Manager

      18 mars 2025
      Employé (anonyme)
      Denver, CO
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Compass (Denver, CO)

      Entretien

      I had 4 interviews. Very long and tedious process. Most employees had at least 4 interviews as well and I think a couple had 5. There were all very customer service/real estate based questions but why so many interviews?

      Questions d'entretien [1]

      Question 1

      If an agent was upset, how would you handle it?
      Répondre à cette question