The process started with phone interview that was slated to last about 15 minutes, but the interviewer was engaged and curious about my work history and my activities in managing a non-profit as it related to finances, so it actually lasted around 30 minutes. A background check was performed immediately after. Two weeks later a 45 minute in-person interview was then conducted with the group manager at one of the bank locations; you will not necessarily interview at the location that you applied at. My location wasn't, but it coincidentally happened to be at a location where I and my family bank at. The first thing my interviewer told me was that he lost my resume and hadn't read it prior to the interview, so the entire experience was answering questions that would have been answered had he read it and been prepared to conduct an interview, with much less engagement than the recruiter who I interviewed with by means of telephone, since they had a copy. When I heard him tell me that, I immediately lost excitement about the job if this is an acceptable style of management for a bank, and the prospect of the position being offered to me to begin with, but I still did my best. The interview would have included behavioral questions related to the job that I had applied for, but when he told me he was going to ask those questions, he continued asking about my work history instead. I found the interview to be very stressful as he was not prepared, appeared disinterested since the moment we shook hands, and seemed to have been trying to run out the 45 minutes.

The interview process was quick and easy. Everyone I spoke with was so nice! I think commerce did a really good job with giving updates on the interview process, which I really appreciated.