J'ai passé un entretien chez Comcast (Hollywood, FL)
Entretien
One on one with manager. Needed to know fiber and coaxial construction, both underground and aerial. Needed to be able to manage construction crews and affect performance, provide remedies for roadblocks and end to end jobs to completion.
Questions d'entretien [1]
Question 1
From what kind of experience would you pull from, to address roadblocks in an aerial placement job.
I went through an initial recruiter screening followed by a technical and behavioral interview with the hiring team. The process focused on troubleshooting experience, customer communication, handling escalations, and working with technical teams. Questions covered diagnosing connectivity issues, documenting findings, prioritizing tickets, and maintaining a strong customer experience in high-volume support environments
very easy interview. person was on time and very nice. easy questions - would think about it again in future if i had the chance to do it again. xfinity seems like a nice place to work.
Quick interview. The questions were pretty basic and what was expected. I was able to understand the position and describe how I would fit and meet their needs. Overall a positive experience
Questions d'entretien [1]
Question 1
Describe a time when you dealt with a difficult customer.