I applied on their website in late August. I monitored the status regularly for several weeks. It consistently reflected "in process" and never changed. I contacted people at the local level (thinking that there was maybe an internal glitch), and finally received response from someone in HR, and then the recruiter. I completed a positive phone interview with the recruiter, who by all indications, showed genuine interest in me. I was told that I would be contacted soon thereafter to discuss next steps, and when that did not happen, I attempted to contact the recruiter several times via email and phone. I received an email that again said I would be contacted to discuss next steps. After a few days and no contact, I again requested a status update from the recruiter, local people in HR, managers, and Mr. Brian Roberts. Mr. Roberts did not respond, but merely forwarded the email to the same recruiter which I had mentioned having communication issues with. This is another example of passing the buck and a clear refusal to own and handle an issue. I did not receive response until several weeks later from the recruiter that said that they went with another candidate, and to please apply for other open positions. Thankfully I received other offers and accepted the one that demonstrated a more timely communication process and better Customer Service. Based on my absolutely horrible experience with Comcast, I would never contribute my time and talents to such a sordid and disorganized company which obviously cares nothing for any kind of Customer Service whatsoever. I was very disappointed, as I previously read positive reviews of Comcast right here; hence the reason I even applied in the first place. I am guessing by this experience that I may have dodged a bullet. I would say that the company as a whole probably requires extensive Customer Service and Accountability training, and fast.