J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Citizens (Buffalo Grove, IL) en juil. 2012
Entretien
The branch was in a rush to hire, so uncommonly, my application skipped the typical HR phone call interview. The branch manager called me first, as she had access to the applicants. I came in very shortly for an interview, where I sat down with the Branch Manager, Assistant Manager, and Teller Supervisor.
Questions d'entretien [1]
Question 1
Tell us a time you disagreed with your supervisor and how you responded. Tell us a time you went above and beyond with customer service. And another customer service type of question that I can't remember.
J'ai passé un entretien chez Citizens (Philadelphia, PA)
Entretien
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Questions d'entretien [1]
Question 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Questions d'entretien [1]
Question 1
Customer service experience, what would I do in a difficult situation
Thanks for sharing your experience and for agreeing to join our team. Welcome to Citizens!
Candidature
J'ai postulé en ligne. J'ai passé un entretien chez Citizens (York, PA) en août 2023
Entretien
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Questions d'entretien [1]
Question 1
What is a SPECIFIC situation where you mitigated risk?