I applied for the High Volume Recruiter role and received an email from TA manager to schedule an interview. On the day of the interview, at the scheduled time, she texted me to say she needed to reschedule. While I was a bit frustrated, I remained understanding and responded that I would greatly appreciate being considered for whatever the next available business day and time she had open, as I was still very interested in the opportunity. Unfortunately, I didn’t hear back from her until five business days later, when I received a generic email thanking me for my interest and informing me that they had decided to move forward with other candidates. I don’t typically leave reviews, but this experience was frustrating and felt like a complete waste of my time. It’s disappointing and unprofessional how the process was handled. Chewy, please do better with your candidate experience—especially considering that Talent Acquisition is often a candidate’s first impression of the company.

It was a good process with a phone conversation with a recruiter and a couple zoom interviews with managers to end out the interviews. They were very informative and helpful.