J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Charles Schwab
Entretien
15 minute phone screening interview, where at the end of it was granted a 2nd interview. The 2nd interview lasted around 45 minutes. All of your answers had to be in STAR format.
Questions d'entretien [1]
Question 1
Describe a time where you had to deal with a difficult client?
J'ai passé un entretien chez Charles Schwab (San Diego, CA)
Entretien
The entire interview was such a long process, took a month after phone interview to get the second interview. After the second interview it took a whole month again to get back with their decision to move on with another candidate.
J'ai passé un entretien chez Charles Schwab (Scottsdale, AZ)
Entretien
Easy, they made it smooth, phone into meeting 2 guys in person. Ask general questions to get to know you. All behavioral questions. Phone interview is only 10-15 minutes. in person was around 45-60 minutes.
Straight forward phone screening interview then longer behavioral interview. Focused a lot on customer service experiences. Wanted to know how I handled conflict and difficult clients. Interviewers were very nice and engaging.
Questions d'entretien [1]
Question 1
Describe a time where you faced adversity on a team