Group interview and individual interview , 3 examiners will mark the points. Not too complicated case but limited time , and make sure the task is completed . If not , the examiner can give extra one minute to complete the task
Autres retours d’entretien d’embauche pour un poste comme Customer Service chez Cathay Pacific
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Cathay Pacific
Entretien
Group discussion for a case of resource planning with customer based. Afterthat is a job description for the information. Lastly is a short individual interview about the job and make an introduction.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Cathay Pacific (Hong Kong) en mai 2025
Entretien
It was a smooth and relaxed interview. You do a half-hour assessment on the computer first, where they test your English and Chinese skills, and then they ask about your passion/dedication to customer service and give a roleplay exercise where you need to deal with an angry customer on a pretend phone call.
Questions d'entretien [1]
Question 1
Tell me about yourself
What makes you interested in this role