Theh chew your ear off about the routine. Remember it, because they use it as an excuse to be horrible if you don't further down the line (if you get the job). If you actually want this job (do not recommend), smile, nod and ask a few questions. But please make sure it's the right decision for you. it's really awful working there

Easy and the staff are absolutely amazing and the job is amazing as well, people expect it to be just playing with the dogs but it's not, its cleaning as well