Very extensive online questionnaire. Takes about 1.5.hours. set aside your time Once you complete it, a Sales manager will call you for a screening interview. You have passed the first part. Your in store interview will be conducted by two different sales managers and you will be asked to step outside and begin the sales process with a potential buyer. Look on You Tube for a few examples of what CarMax is looking for. It is a fact finding mission which begins with the customer to get their car appraised. You are looking for clues to begin to connect. Such as bumper stickers that might give you a topic to ask them about such as a bumper sticker for a child's sport or school ... CarMax will want you to ask them to tell you about it. OH I see you have an honor roll student ... what grade is your.child in? It might give you a chance to say ... are you looking to purchase a new family car? Then you will be asked to help.sell the features and benefits of a car they choose. Relax and be friendly and smile. If you goof up it's okay to stop and say oh gosh ... I'm a little nervous, I meant to say ..... Then they will either say ... thank you. Will Call you. But if they love you ... you will meet.with the store manager. You will do a urine sample for a drug test. And offered a job. It happens fast. It's a 7 day a week work store, know that weekends and nights will. W mandatory. If you ask for special treatment, its almost impossible for them to accommodate your schedule. There are some stores that offer part time but rare.