J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez CarMax (Austin, TX) en août 2021
Entretien
It was a three-step process. The online application took a while to complete, a detailed skills/experience entry and then a lengthy personality assessment. The first "interview" was a phone screening. The man calling said it would be 5-7 minutes, but we spoke for over 20 minutes. It was basic questions, mainly looking to see if you're competent and not a serial killer. The second interview was very long, about two and a half hours. My interviewer was late, there was a lot of down-time (probably 15-20 minutes of sitting while the interviewer took care of other things). The interview consisted of about an hours worth of "tell me about a time when / describe a work situation where you" type behavioral analysis questions. Then there was a sales exercise where they gave you a cheat sheet about a prospective customer and a car to sell them. It was insightful and pretty fun, but by the end of the interview I was pretty drained.
Questions d'entretien [1]
Question 1
Tell me about a time you had to overcome a dispute with a co-worker (so many questions like this)
Short phone screen, then was asked to the location for an in person interview. Asked 8-10 behavioral interview questions and then was asked to show the managers a car like they were the customer.
Questions d'entretien [1]
Question 1
Tell me about a time you were able to help someone make an informed decision
Website provides personality test/profile. After you complete that you are invited to a phone interview with a recruiter. They will schedule an interview to the site. Interview with Manager and then GM, visit the lot and showcase professionalism and sales abilities
After doing a lengthy personality assessment online, I did a phone interview. The phone interview went well and I was invited for an in-person interview.
At the in-person interview, I had an extensive conversation with the sales manager, David. I thought it went really well. After that, I met with two other salespeople and we did a role-playing session where I greeted one of them and gave him an overview of a car on the lot.
After that, they said I'd get an answer in the next few days. I never did. While it's obvious that I didn't get the role, Carmax lacked the professionalism to at least send me an email letting me know that I had not made the cut.
Due to this experience, I will not be shopping Carmax the next time I need a new vehicle.
Questions d'entretien [1]
Question 1
What questions would you ask a prospective customer?
