They contacted me by e-mail and arranged for a very pleasant phone interview. That was followed by a visit to a local branch where they asked me to do on-line stuff, like IQ test, etc. A little later, I was interviewed by two store managers who were very polite and intelligent. A week later, I went to see another gentleman who runs the HR department for the region. That was another great interview by a very kind man. A week later I was offered a position and I accepted.