J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez CarMax (Memphis, TN) en juin 2009
Entretien
Orignally, the initial application process was throught the internet. Of course, there was the obligatory psychologyhonesty test. Afterwards there is a phone call to schedule an interview. The interview was held on location at CarMax. Two interviews with sales management. With a small sales skills test with a calculator. Told of the potential of money to be made with CarMax and some of struggles with the job. The culture and history of CarMax was told through the development
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Questions d'entretien [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Questions d'entretien [1]
Question 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Questions d'entretien [1]
Question 1
What is the first part of a customer interaction after the introduction?