The process took about 2+ weeks with a phone interview, webcam interview (used video but talked through the phone? A bit archaic if you ask me....) and then an in-person interview at their campus. Questions were redundant and all behavioral, which was frustrating coming from 4 different interviewers. They really made it seem like you had it in the bag but then you receive an email on a SATURDAY at 11am from a recruiter you have never talked to/met telling you, you just weren't cut out to work at a call center. Hmmmmmmmm