J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien chez CIBC (Calgary, AB) en janv. 2015
Entretien
quick and easy, pretty much people said in glassdoor, easy questions, basiclly ask question about your previous experience. first is phone interview then in person. people are nice, get the offer within two days,
Questions d'entretien [1]
Question 1
previous work experience, scenario question, deal with angry client, handle cash
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
