J'ai postulé en ligne. J'ai passé un entretien chez CIBC (Calgary, AB) en janv. 2022
Entretien
I applied online and they called and asked me to come for an interview.
They have prepared a full sheet of paper for interview questions, it was a lot. In addition, the interview took an hour it was a very long interview, and he said if I pass the interview with him, then I will going to have 2nd interview with his boss.
Questions d'entretien [1]
Question 1
Why do we have to hire you?, why do you want to work for CIBC, tell me the 3 best things you've done so far, an experience that customers cannot understand you are talking and how did you solve the issue? what if customer......etc.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
