J'ai postulé via la recommandation d'un employé. Le processus a pris 4 jours. J'ai passé un entretien chez CIBC (Regina, SK) en oct. 2021
Entretien
First Round by HR- Basic Introduction and Experience.
Second Round again by HR- This time Behavioral and situation based questions.
Third round by Team Leader- Background, skill check, behavioural, situational and other.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
