J'ai postulé en ligne. J'ai passé un entretien chez CIBC
Entretien
Initial call will come from HR. She will book appointment with you for telephone interview. go to website. Please always check history, awards won and core values of any bank you want to apply. Some of fav questions of HR will be Why CSR role? Why CIBC? What can you bring to the company? coping related questions etc
Questions d'entretien [1]
Question 1
tell me a scenario when you used your skill to bring a solution for your team?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc