J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez CIBC en avr. 2015
Entretien
General questions about how do you understand customer service. List three of your pride of things in your work place. what is your shortage and regret thing happened before ?
Questions d'entretien [1]
Question 1
what do you think the most important thing to be a good CSR?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc
