Le processus a pris 1 semaine. J'ai passé un entretien chez CIBC en mars 2015
Entretien
It was a behavioral interview questions with the branch manager and the assistant branch manager. They we were very nice. Interview process was simple and easy. I had a phone on screening interview and then I was called in for in person interview.
Questions d'entretien [1]
Question 1
Tell me your about your strength and weakness, tell me about a time when you had to handle an angry customer.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc